Cancellation & Price Match Protection
For just £25 you can protect yourself from paying a penny more than you need - simply add Cancellation and Price Match Protection when making your booking with FloridaTix!
Why should I buy Cancellation and Price Match Protection?
Need to cancel your tickets? No problem!*
If you have purchased Cancellation and Price Match Protection we will waiver all cancellation fees and refund you in full up to the day of departure!
Get the best price, regardless of when you booked!
If you notice your tickets have been reduced in price since you bought them, we will refund you the difference up to 5 weeks before departure!
Important Don’t miss out! Cancellation and Price Match Protection can only be purchased at the time of booking your tickets!
Remember: Your Cancellation and Price Match Protection Policy may be used once.
How does Cancellation and Price Match Protection work?
Bought Cancellation and Price Match Protection for your tickets? Great – here's how to use it:
Want to request a price match?
- For tickets purchased outright (paid in full) - we will give you a refund of the difference between the old and the new price
- For tickets purchased via deposit - we will reduce your final balance to match the lower price
Need to cancel or make a change to your tickets?
- You won’t be charged cancellation or amendment fees - which can be up to 100% of the ticket price
- You’ll get a full refund within 3 working days of us receiving your cancelled tickets
Need to cancel but you don't have Cancellation & Price Match Protection?
If something unexpected happens and you have to cancel your booking but you don't have Cancellation & Price Match Protection, these are the charges you could face:
- If cancelled 7 days or more before your attendance date: £25 charge per ticket
- If cancelled within 7 days of your attendance date: 100% of the ticket price
*What’s NOT covered by Cancellation and Price Match Protection?
- Cirque du Soleil & Orlando Magic Basket Ball are not included within cancellation and price match protection
- Discovery Cove can be cancelled using Cancellation Protection if cancelled 30 days or more before your attendance date
- Promotional gifts or added-value freebies: If you wish to price-match against a price that does not include these, they will be cancelled.
Want to know all the details?
Refer to the ultimate fountain of all knowledge and wisdom - our T&Cs!
Still have questions? Get in touch with us on 0330 100 3130 or by email on [email protected]